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Estimating Your Delivery Time & Shipping Fees

12/19/2014



FREE Shipping when you order $99.99 or more!


Free shipping offer applies to orders shipping via standard ground shipping within the 48 contiguous states with a single, minimum order of $99.99. Gift Cards that have free shipping already applied are excluded. Not valid on prior orders and may not be combined with any other offer, bid or contract pricing. Qualifying order amounts exclude taxes, items with free shipping, and shipping and handling.

On parcel orders of less than $99.99, the shipping charge is 15% (with a minimum charge of $4.95). Shipping charges are within the 48 contiguous states, orders shipping outside of this area will incur additional charges. Not valid on prior orders and may not be combined with any other offer, bid or contract pricing. All Terms and Conditions apply.

Estimating Your Delivery Time
Most orders are processed within one to two business days. Once your order ships from us, average delivery time for the standard, domestic ground shipping option is 1 - 2 weeks.

If available for your ordered items and selected, your level of U.S. expedited service will determine delivery timeframes. Once your order has shipped, 3-day service means the service takes three business days to arrive; 2-day service takes two business days, and Next Day delivery means the package will arrive on the next business day after we ship it. 3-day, 2-day, and Next Day delivery are not available to Alaska, Hawaii, or U.S. territories, or to P.O. boxes or APO boxes.

No Saturday or Sunday deliveries are available. U.S. national holidays are not delivery dates. Express packages will be shipped by UPS. Some rural addresses are not offered expedited service. Please make sure that the ship-to address on your order is correct. Manual address corrections due to errors or P.O. Box numbers will delay your package significantly and/or result in additional shipping charges. Free shipping and flat rate shipping do not apply to bulk orders. UPS Ground Shipping includes a tracking number for your package.

For international orders, packages typically arrive within 2 to 4 weeks of shipping date, depending on Customs handling. Enjoy an everyday flat shipping rate of $12.95 on your international order. Free shipping and flat rate shipping do not apply to bulk orders.

Pricing is as follows:
Domestic Ground Shipping of orders less than $99.99, the shipping charge is 15% (with a minimum charge of $4.95).
UPS Ground Shipping (includes tracking number) - $9.95
3-Day Shipping - $19.95
2-Day Shipping - $24.95
Next Day Shipping - $34.95

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express.

International customers, please note: Additional charges (sales tax and duties, for example) may apply on some orders to some countries. These charges are determined by the import and customs regulations of the destination country. Consequently, these charges will not be included in your total at checkout.

If you have questions or concerns, please contact Customer Service at customerservice@kidswithdownsyndrome.org or 1-866-547-7626 (from outside the U.S. and Canada, 561-999-4349.) Our customer service hours of operation are Monday through Friday from 10 am to 6 pm Eastern Time (ET).